Politique d’expédition

At WESARO, we aim to provide a seamless shipping experience for our customers. Please review our shipping policy for details on shipping rates, delivery times, and order processing.

Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.

Shipping and Delivery
- We currently ship within Canada, with standard shipping available at a flat rate of $10 on all orders.
- Orders typically arrive within 3–9 business days.
Note: Delivery times are estimates and may vary depending on your location and external factors beyond our control.

Shipping to Remote Locations
Please note that shipping to remote locations, including Nunavut, the Northwest Territories, and Yukon, is calculated at checkout using our shipping calculator. For more information or a custom quote, feel free to contact us.

Order Tracking
Once your order has shipped, we will send you a confirmation email with a tracking number. You can use this to track the status of your shipment.

International Shipping

Shipping to the United States is available. Shipping rates are calculated at checkout using our shipping calculator.

Lost, Stolen, or Damaged Packages
- We are not responsible for packages that are lost or stolen after delivery. If your package is marked as delivered but you cannot locate it, please contact the shipping carrier.
- If your item arrives damaged, please contact us within 7 days of receiving your order with photos of the damage, and we will assist you with a replacement or refund.

Delivery Issues and Delays
 - We work hard to ensure timely delivery, but delays can occur due to circumstances beyond our control (such as weather conditions or carrier issues).
- Please allow extra time for delivery during peak seasons (e.g., holidays).

Shipping Address
- Please ensure that your shipping address is entered correctly at checkout. We are not responsible for undeliverable packages due to incorrect or incomplete addresses. If you need to update your shipping address, please contact us immediately.

Contact Us
- If you have any questions about shipping or need further assistance, please reach out to us at infowesaro@gmail.com.