Simply browse our online store, choose your preferred item, size, and color, then add it to your cart. Once you’re ready, proceed to checkout and follow the steps to complete your purchase.

If your order hasn’t been shipped yet, we may be able to update or cancel it. Please contact us as soon as possible at the email address provided on our website.

We accept major online payment methods, including credit cards (Visa, Mastercard), and other secure options shown during checkout.

During checkout, enter your code in the “Discount code” box. The promotion will be applied instantly if the code is valid for your selected items.

You’ll get an automatic confirmation email right after your order is placed. If you don’t see it, please check your spam or promotions folder.

Standard processing and delivery usually takes up 7 business days after order confirmation. You’ll receive an update once your order has been shipped.

We offer free shipping for qualifying orders — for example, above a certain amount or during special promotions. Check our Shipping Policy page for details.

Please contact us immediately. Once an order is shipped, we cannot guarantee changes to the address.

Absolutely. You’ll receive a tracking number and a direct link to the courier once your package has been dispatched.

 Each of our products is made from premium, natural, and sustainable fabrics that offer exceptional comfort and long-lasting wear.

Each product page includes a detailed size guide. We recommend comparing our measurements with a similar garment you already own for the best fit.

Yes — while our focus is comfort, many of our designs are minimalist and stylish enough to wear both indoors and outdoors.

Follow the care instructions on the label. Generally, we recommend gentle washing with similar colors, avoiding bleach, and air-drying whenever possible.

Yes. Sustainability is part of our brand DNA — from our choice of fabrics to ethical production practices and eco-conscious packaging.

Of course. You may return your item within the specified return window, as long as it’s unworn, unwashed, and in its original packaging with tags attached.

Email us with your order number and details of the item you’d like to exchange. We’ll guide you through the process.

Return shipping costs depend on your region and the campaign or promotion in place. Please check our Return Policy for the most accurate information.

Refunds are processed within a few business days after we receive and inspect your return. Processing times may vary depending on your payment provider.

Yes, unless otherwise stated during special promotions. Some discounted collections may have different conditions, which are always mentioned in the product description.

No, you can checkout as a guest. However, creating an account allows you to easily track orders, view your history, and access exclusive offers.

You can unsubscribe anytime by clicking the “Unsubscribe” link at the bottom of any of our emails.

Absolutely. We use industry-standard encryption and secure payment gateways to protect your personal and payment information.

If you have an account, log in to the My Account section to access all your past orders and their statuses.

Yes — subscribers are the first to hear about new collections, early access sales, and special WESARO exclusives.